CXCAB EXCHANGE
Need cover? Post it once.

How it works

A better way for operators to cover work.

1

Post the job you need covered

Enter the journey details. The passenger fare you agreed is not shown to other operators.

2

Verified operators quote

Other verified TfL-licensed operators decide what price they will cover the job for. Competing quotes stay private.

3

You choose the best quote

Review the cover quotes and choose the operator that works for you.

4

The job is covered

The winning operator accepts the job. The booking can then be fulfilled through the normal operator-to-operator cover process.

Same cover process. Less ringing around.

The original operator remains responsible for the passenger booking. Cab Exchange simply records the job and lets verified operators quote to cover it.

VAT is clear before you choose

If a quoting operator needs to charge VAT, it can tick Add VAT. Cab Exchange shows the base quote, VAT and total payable value so the posting operator can compare the real cost.

Example: £60.00 cover price + £12.00 VAT = £72.00 total.

What Cab Exchange does — and doesn't do

Cab Exchange records the journey details, shows the opportunity to eligible operators and records their cover quotes and selection. It does not dispatch vehicles, employ drivers or collect the operator-to-operator payment.

Where a booking is subcontracted, the operators remain responsible for complying with the private-hire licensing, booking-record, passenger communication, data-protection, tax and contractual requirements that apply to them. Cab Exchange is the exchange used to find and agree cover; it does not replace those operator responsibilities.

Important: The original passenger booking is not presented as being sold or transferred through Cab Exchange. The feature is designed to facilitate operator-to-operator cover/subcontracting. Operators remain responsible for ensuring their use of it complies with TfL requirements and their own obligations.